Shipping of your package
The choice of the courier is at the discretion of the customer who can freely indicate the carrier he intends to use. The goods are available at the Vendilo headquarters. In the case of orders with products that have different shipping times, the order will be shipped with the slowest product times, the dates are indicative and depend on the area branch and the period. In order to guarantee a fast shipping service, Vendiloshop.it has an agreement with the following shippers:
Package insurance is optional, if not required, the seller assumes no responsibility for the loss or damage of the package itself. The package will travel under the responsibility of the buyer and the seller will be released from all obligations from the moment of delivery of the package to the courier.
Shipping costs are calculated automatically based on the courier chosen and the shipping methods.
Upon delivery of the goods, the customer is required to check:
- that the number of packages delivered corresponds to what is indicated in the transport document;
- that the packaging is intact and not altered; we use custom tape "Vendiloshop" on all our packages, to ensure maximum safety in shipments.
In case of anomalies, the customer must contest the shipment by adding the words "ACCEPT WITH RESERVE" (indicate the reason) on the delivery document received by the courier. The customer must subsequently report to Vendilo the problems concerning the shipment.
In the event of stocks due to the unavailability of the customer or the communication of an incorrect address, which lead to the return of the package to Vendiloshop.it, the customer is required to pay for a new shipment.