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1.1 - This contract ("Contract") is a distance contract pursuant to art. 50 et seq. Of Legislative Decree 6 September 2005, n. 206 ("Consumer Code"). The Contract has as its object the sale of movable goods between a store Vendilo, with registered office in SEE DATA INSERT ("VENDILO") and the consumer (the "Customer"). The Contract is concluded directly through the acceptance by VENDILO of a purchase proposal issued by the Customer by telephone or through the internet, on the web site http://www.vendiloshop.it/ (the "Site") and/or through other distance selling systems of VENDILO, on the basis of the modalities described in article 3 below.

1.2 - These general conditions of sale ("General Conditions") and, in particular, the information referred to in article 52 of the Consumer Code, as provided by VENDILO, repeated by telephone to the Customer and set forth on the Site, shall remain valid and effective until amended and/or supplemented by VENDILO. Any amendments and/or integrations to the General Conditions shall be effective as from the date on which they are communicated to the public and shall apply to sales made as from said date. The latest updated version of the General Conditions is the one available on the Site.


The sale prices of the products illustrated on the Site and/or through any other distance selling system of VENDILO are inclusive of Taxes and any other taxes. For Italian operators requiring an invoice, the prices shall be recalculated in 22% VAT. Delivery charges are indicated on the Site and/or through any other distance selling system of VENDILO and, in the case of telephone orders, repeated to the Client by the VENDILO operator.

The photos do not always depict the real product sold, but are demonstrative, you must always verify title and description.All data published in the ads are valid, except errors and omissions of transcription, title, price, quantity, description or photo.


3.1 - The Contract by telephone is finalized by means of the communication to the Customer (who has contacted VENDILO by telephone and formulated, on that occasion, a purchase proposal providing the operator with the data necessary for the registration procedure of his name, of the purchase order and of the payment method chosen) that the proposal is accepted.

3.2 - In case of purchase proposals sent through the Site the Client will receive from VENDILO a summary e-mail, by which he/she will be informed that his/her purchase proposal is being processed and will be deemed accepted, unless otherwise communicated by e-mail or telephone by VENDILO within 3 (three) calendar days from receipt of the summary e-mail. Once such term has expired, the Contract by internet shall be considered perfected.

3.3 - The Customer shall be allowed to choose one of the following methods of payment: any means of payment indicated as valid by VENDILO on the Site from time to time.

3.4 - Products on pre-order, Vendilo accepts the booking of products which will be made available by the manufacturers or by the distributors on the indicative dates communicated by the same and shown within the product sheet. Delivery times are indicative and may vary without notice and will be made visible on the site according to the updates received.

3.5 - Cancellation of orders, the customer may request the cancellation of an order before the same is shipped, VENDILO will cancel the order and issue a refund within 7 working days from the request that must be received in writing via email or contacts on the site. The amount of the refund will be net of expenses in cases where the customer decides to cancel the order, or pre-order, before shipment, for reasons not attributable to the seller. From the refund will be deducted 5% if the payment was made by pay pal or installment payment, bank charges to issue the refund if paid by bank transfer or delivery. In the case of a pre-order the prolongation of the wait or the reconsideration for personal reasons are not reasons attributable to the seller and will apply the above conditions for the issuance of the refund.


4.1 - VENDILO delivers the products to the address indicated by the Client.

4.2 - Any claim concerning the purchase of a product may be forwarded to the address of reference present in the description of the object sold.

4.3 - The Customer may request insurance for the package in an optional way, in case it is not requested Vendilo will not be responsible for any damage resulting from transport.

4.4 - Delivery times are indicated within the individual product sheets, a multiple order takes the time of the article with slower delivery. Delivery times are purely indicative, , dates are indicative and depend on the courier's area branch and the period, the customer may refuse the package if the dates are extended beyond 3 working days.


5.1 - VENDILO accepts the Client's orders within the limits of the quantity of the requested products existing in the warehouse. Therefore, the acceptance by VENDILO of the purchase proposal forwarded by the Client is subject to the stock availability of the products themselves. VENDILO undertakes to communicate promptly to the Client any unforeseeable stock-outs due to excess demand or other causes.

5.2 - Products on pre-order, Vendilo accepts the booking of products which will be made available by the producers or distributors on the indicative dates communicated by the same and shown on the product sheet. Delivery times are indicative and may vary without notice and will be made visible updates of dates.


For the products purchased by the Customer the rules on warranties and assistance relating to the sale of consumer goods are applicable to VENDILO.


The Customer declares and guarantees: to be a consumer according to the provisions of art. 3 of the Consumer Code; to be of age; that the data provided by the same for the execution of the Contract are correct and true.


8.1 - The sale is assisted by the guarantees for flaws and defects provided by law. Under Article 53 D.. Lgs 6 September 2005 No. 206, if the customer is a consumer has the right to terminate the purchase contract for any reason and without explanation. To exercise this right, the customer must send a written notice within 10 working days from the date of receipt of goods. The communication must be addressed, after warning, via email to the store from which you made the purchase. The goods must then be returned at the expense of the customer within 10 days from the date of receipt of the goods, the store from which you made the purchase. We will return the entire amount paid (excluding shipping costs) after verifying the integrity of the goods. For written confirmation of all the contractual conditions as well as further information under Art. 53 D. Lgs 206/2005. READ THE LEGISLATIVE DECREE (make it clickable with the page of the decree). For complaints consult the "INFORMATION ON THE SELLER", present in every description of the objects purchased

8.2 - The Customer who intends to make use of the right of withdrawal shall return the products to:

MAG s.r.l
Via Vivare 119 - 47842 -San Giovanni in Marignano
Capital: € 34.000,00 - VAT 10140500967
Tel. +39 0541 / 179 99 85

Within 14 days of receipt of the products. Pursuant to Article 55, second paragraph, of the Consumer Code, the customer will not have the right of withdrawal in the following cases:

  • supply of audiovisual products or sealed software, opened by the Customer;
  • supply of custom-made or personalized products, or which by their very nature, cannot be returned or are liable to deteriorate or expire rapidly (e.g. cosmetics, flowers, foodstuffs);
  • supply of newspapers, periodicals and magazines.

8.3 - VENDILO shall issue a refund of what has been paid by the Customer, within 14 days from the date of receipt of the returned products: the full price paid by the Customer, in case of return of the product complete with all its parts and functionality and original box; or the part of the price equivalent to the product actually returned by the Customer who has consumed the product in an appreciable manner and/or such as to significantly diminish its value.

8.4 - In case of reconsideration by the customer, before the product purchased is shipped, Vendilo, upon written request by the customer, will cancel the order and issue a refund net of all expenses that Vendilo will incur for the issuance of the refund itself:

  • in case of refund by bank transfer, will be deducted the cost required by the bank for the issuance of the transfer;
  • in case of refund through other payment systems, will be deducted the commission paid by Vendilo in the system used by the customer;

8.5 - If the product is returned damaged, with missing parts, without its original box, the return will be refused and no refund will be given. The article can be withdrawn by the customer, at his own expense within 30 days, after this date the product will be disposed of.

8.6 - The refund of the amount paid, will be made in the same way in which the customer has made payment at the time of purchase, except for payment on delivery that will be refunded by bank transfer. The amount of the refund will be net of expenses in cases where the customer decides to return the product for reasons not attributable to the seller, will be withheld 5% if the payment was made by pay pal or installment payment, bank commissions to issue the refund. In case of payment on delivery the commissions will not be refunded.


9.1 - Pursuant to and for the purposes of the provisions of the Legislative Decree of 30th June 2003, n.196 Code on the protection of personal data (hereinafter the "Code"), we inform you that your personal data, supplied and/or subsequently acquired, will be treated by VENDILO, in Italy and abroad, by means of electronic and manual instruments in respect of the Code and of the regulations in force on the subject of privacy.

Purposes of treatment

The data collected will be treated for the following purposes: a. to subscribe to the service; b. to conclude contracts of sale and to carry out their performance; c. to carry out the fulfilments necessary to execute the contractual relationship put in place; d. to send commercial information, advertising, informative and promotional material, by any means (e-mail, sms, etc.); e. carry out, even by telephone contact, market research, economic analysis and statistics in order to verify the proper functioning of the services and the satisfaction of the same; f. process personalized information about the consumption habits and orientation of the interested parties; g. communicate data to third party companies for direct marketing purposes. The conferment of data is required for the conclusion of the purchase contract, optional in other cases. Failure to provide data will make it impossible to execute the order placed.

Data retention

All data acquired will not be used for other purposes in addition to those mentioned above and will be kept for the period necessary for the realization of the same. After this period, the data will be deleted or transformed into anonymous form. For detailed data on purchases and services, retention times will not exceed those established by law.

Rights of the interested party

This is without prejudice to your right to exercise at any time the rights referred to in art.7 (Right of access to personal data and other rights) of the Code, in particular: the right to access your personal data, ask for them to be corrected, updated and deleted if incomplete, wrong or collected in violation of the regulations in force, as well as to oppose their processing for legitimate reasons, by sending a written request to the Regulatory and Institutional Compliance Department of MAG Srl Via Vivare 119 - 47842 - San Giovanni in Marignano (RN) - Italy , or directly through the methods indicated on the website in the data access page.

Data controller

The data controller is :

MAG s.r.l
Via Vivare 119 - 47842 -San Giovanni in Marignano
Capital: € 34.000,00 - VAT 10140500967
Tel. +39 0541 / 179 99 85


The Contract is governed by Italian law. Any dispute relating to the application, execution, interpretation and breach of contract will be the responsibility of the Court where the customer has his residence or domicile, if located in the territory of the Italian State, or the Court of Rimini, if the customer has his residence or domicile abroad.

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